1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage your information when you use IdeaGen.
By accessing or using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use IdeaGen.
2. Information We Collect
- Personal Information: Such as your name, email address, and any information you provide during account registration or communication.
- Payment Information: If you subscribe to our services, we collect billing details (name, billing address, payment method). We do not store full credit card details on our servers. Payments are processed securely through trusted third-party payment processors.
- Usage Data: Information about how you interact with our services, including prompts, searches, and generated content.
- Device & Technical Information: IP address, browser type, device identifiers, and operating system details.
- Cookies & Tracking Technologies: To enhance your experience and analyse service performance.
3. How We Use Your Information
- Provide, operate, and improve IdeaGen
- Personalise your experience
- Process payments and manage subscriptions
- Communicate with you (transaction confirmations, service updates, marketing communications where permitted)
- Analyse service performance and detect issues
- Maintain the security of the services
- Research & Development:
- Improve, train, and develop our models, including LLMs
- User interactions (prompts, generated content, usage behaviour) may be used to improve future services and AI systems
- Where practical, data may be aggregated/anonymised before use for development purposes
4. Payments and Subscriptions
If you purchase a subscription, you authorise us (or our payment processor) to charge your selected payment method for applicable fees. Subscription billing is recurring and continues until you cancel according to our Terms of Service.
Payments are securely processed by third-party providers. We do not store full credit card numbers or sensitive financial data on our servers.
It is your responsibility to maintain updated payment information. Failed payments may result in suspension or termination of your access.
5. Sharing Your Information
We do not sell or rent your personal information. We may share information:
- With trusted service providers (hosting, payment processing, etc.)
- To comply with legal obligations
- To protect rights, property, or the safety of users and the public
6. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet or method of storage is completely secure. You use IdeaGen and submit information at your own risk.
7. Disclaimer & Limitation of Liability
- IdeaGen is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
- We disclaim all liability for any loss, damage, or claims arising from your use or inability to use IdeaGen.
- You are solely responsible for any use of information, content, or ideas generated through the service.
8. Your Rights
You may have rights to access, update, or delete your personal information. Please contact us to exercise these rights.
You can also control cookie preferences via your browser settings.
9. Third-Party Services
Our website and services may contain links to external websites or services we do not control. We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on toolsai.com.au.
11. Contact
For any privacy-related enquiries, please contact us at admin@toolsai.com.au.